The Customer is King! Holiday Extras Makes it So!
There is no greater accolade for a company than being voted for as one of the best in your industry by your own customers. Your customers are the people who know you best and see the real service that you offer as a matter of course. This means that there is nowhere to hide for those companies who are a little below par.
Holiday Extras know this and this is why they have asked their customers to vote for the companies that they think are the best performers in the travel industry. The awards have been held by Holiday Extras for the last three years and each year they are becoming more and more popular amongst the users of HolidayExtras.co.uk.
This year 66,000 people voted and this almost triples the number who voted last year in 2010. This alone just goes to prove that the fact that there are no travel industry fat cats choosing the winners from their offices means that customers find them truthful and useful awards.
The last awards were held in London on September 15th and saw the movers and shakers from the travel world come together to celebrate the companies that are considered to be at the top of their game right
now.
The top performing companies in the travel industry for 2011 as decided by the Holiday Extras Customer Awards 2011 are as follows:
- Best Airline: Emirates
- Best Airline Cabin Crew: Emirates
- Best Airline for Value for Money: easyJet
- Best Airport: Belfast International
- Best Airport Car Park: Edinburgh Park and Fly
- Best Airport Hotel: Gatwick Sofitel
- Best Airport Hotel Restaurant: Manchester Premier Inn
- Best Airport Lounge: Edinburgh Servisair
- Best Airport Hotel for families:
Manchester Premier Inn
- Best Airline for Travelling with Babies: Virgin Atlantic
- Best Airline for Travellers with a Disability: Virgin Atlantic
- Most Inspirational Travel Film: Shirley Valentine
- Best Travel Guide Publisher: Lonely Planet
What has really made these awards so successful is that the awards are truthful and really empower the customers. It means that future travellers will be able to quickly find out who the best companies are
for specific categories and will be able to help them sort through the world of travel and holidays (which come people can find overwhelming).
Holiday Extras are extremely proud of what they are achieving with these awards and there are huge plans to make the awards bigger and better as each year passes.
This means that next year there will be more categories and more customers invited to vote. Watch this space, because it looks like these awards are going to get exciting!

